Default Size of your Personal Photo is Increasing

On May 28, the default size of your personal photo will be increased. The larger image will ensure that your personal photo and logo look crisp and clear when viewed within the customer portal. Please note, this change only affects your personal photo and logo images stored under My Profile; it does not impact the size of listing photos (listing photos can still be up to 15MB and up to 3000x2000 pixels).

For your personal photo and logo, the portrait orientation will now default at 400x500 pixels, and the landscape orientation will default at 520x320 pixels.

To upload or change your personal photo, go to the Preferences menu and select My Profile. Then click Personal Photo and Logo Maintenance.


Add a new photo or logo by clicking on the New button. Or select a current photo and click the Edit button to replace an existing photo.


Select whether the image is a Logo, Photo (of yourself or office, not a listing), or Other and give the photo a name. Then click the Choose File button to add an image from your computer.


There are also resizing options on this page. If Resize is chosen, you may select a preset option from the drop down list. Standard Portrait (400x500) or Standard Landscape (520x320) options are available.


You may also manually change the size of the photo by entering numbers into the width and height boxes or by clicking on the green plus(+) and minus(-) signs.


If you choose No Resize, the photo will remain in the originally uploaded size.

When you are ready, click the Add button and your photo will be saved to your profile.


For a more detailed description on how to upload your photo, click here.