ShowingTime Messaging for Agents and Other Enhancements

Introducing ShowingTime Messaging for Agents & Sellers ShowingTime messaging lets agents communicate through private instant messaging on all their appointments. Listing agents can contact sellers and vice versa; showing agents can alert listing contacts if they're early or running late. Messages are sent via email, push alerts on mobile devices or via text messages (in select markets), with conversations logged for future reference. ShowingTime messaging is currently being rolled out to our customers market by market. Stay tuned for when it is available for yours! Watch Video → View Appointment Types When Scheduling Agents will be able to see if their showing request will be auto-confirmed or need confirmation prior to scheduling, making it easier to plan ahead. It’s important to note that showing instructions are only accessible when the request has both been submitted by the showing agent and confirmed by the listing representative. Sellers Can Import Showings To Their Calendars Owners and occupants can now enjoy the convenience of having their calendars update automatically when an appointment moves from “requested” to “confirmed”, so they always have the most up-to-date information.

Flexmls-Send Confirmation E-mail Option Immediately Available on 12/14/2016

On December 14, the Send Confirmation E-mail option will be available immediately after creating a contact in Flexmls. Additionally, contacts will be able to confirm their e-mail address from within the Portal. Since new contacts must confirm their e-mail address to receive subscriptions notifications by e-mail, these new options will help make the process easier to manage. Contact Management - Send Confirmation E-mail Currently, an e-mail to confirm a contact's e-mail address is automatically sent the first time a new listing matches the contact's search criteria. As of December 14, agents will be able use the Contact Management page to manually send a Confirm E-mail link to contacts before the automatic confirmation e-mail is sent. This means that agents can have a new contact confirm their e-mail address immediately after creating the contact or before they set up a subscription for the contact. To send the Confirm E-mail Address, select the desired contact in Contact Management, then click on Send confirmation e-mail in the Action column on the first tab. Once the request has been sent, the Contact's status will be Pending until they open the e-mail and click to confirm their e-mail address. When the contact opens the e-mail they will be able to click to confirm that their e-mail address is valid which will allow them to receive subscription notifications via e-mail. Additionally, clicking to confirm their e-mail address will reactivate any expired subscriptions they may have. Note: You can only send the confirmation e-mail invitation once, so it would be appropriate to contact the user personally before clicking on the Send confirmation e-mail option. Portal - Send Confirmation E-mail Contacts can use the Portal to confirm their e-mail address in order to receive subscription notifications via e-mail. If the contact has an e-mail address that is inactive or pending, a notification will open automatically the first time they use their Portal that day. They can click Send Confirmation E-mail to send themselves an e-mail that allows them to confirm their e-mail address and opt-in to receiving subscription notifications via e-mail. They can also access the Send Confirmation E-mail setting manually. To do this, they will select the My Account option. Then click on E-mail Settings If they have not previously confirmed their e-mail address, they can click the Send Confirmation E-mail option in the Action column. If they have previously opted out or if their e-mail address is inactive from lack of use, they can view their status and click Send Confirmation E-mail to send a confirmation e-mail request to the e-mail address that is listed.