Wednesday, December 2, 2015

Flexmls-Send Confirmation E-mail Option Immediately Available on 12/14/2016

On December 14, the Send Confirmation E-mail option will be available immediately after creating a contact in Flexmls. Additionally, contacts will be able to confirm their e-mail address from within the Portal. Since new contacts must confirm their e-mail address to receive subscriptions notifications by e-mail, these new options will help make the process easier to manage.

Contact Management - Send Confirmation E-mail
Currently, an e-mail to confirm a contact's e-mail address is automatically sent the first time a new listing matches the contact's search criteria. As of December 14, agents will be able use the Contact Management page to manually send a Confirm E-mail link to contacts before the automatic confirmation e-mail is sent. This means that agents can have a new contact confirm their e-mail address immediately after creating the contact or before they set up a subscription for the contact. To send the Confirm E-mail Address, select the desired contact in Contact Management, then click on Send confirmation e-mail in the Action column on the first tab.



Once the request has been sent, the Contact's status will be Pending until they open the e-mail and click to confirm their e-mail address. When the contact opens the e-mail they will be able to click to confirm that their e-mail address is valid which will allow them to receive subscription notifications via e-mail. Additionally, clicking to confirm their e-mail address will reactivate any expired subscriptions they may have.

Note: You can only send the confirmation e-mail invitation once, so it would be appropriate to contact the user personally before clicking on the Send confirmation e-mail option.


Portal - Send Confirmation E-mail
Contacts can use the Portal to confirm their e-mail address in order to receive subscription notifications via e-mail.

If the contact has an e-mail address that is inactive or pending, a notification will open automatically the first time they use their Portal that day. They can click Send Confirmation E-mail to send themselves an e-mail that allows them to confirm their e-mail address and opt-in to receiving subscription notifications via e-mail.



They can also access the Send Confirmation E-mail setting manually. To do this, they will select the My Account option. Then click on E-mail Settings



If they have not previously confirmed their e-mail address, they can click the Send Confirmation E-mail option in the Action column.



If they have previously opted out or if their e-mail address is inactive from lack of use, they can view their status and click Send Confirmation E-mail to send a confirmation e-mail request to the e-mail address that is listed.



No comments:

Post a Comment