Using the Forms/Documents/Contracts in Flexmls

You may find that many new PC's, browsers, and operating systems are not allowing you to save or even complete the Contracts/Forms/Documents found in Flexmls.  There have been many new PDF viewers released in the marketplace and may have been set as the default for some of your browsers or even operating systems.  These documents(at this time) are designed to work with the free Adobe Reader program and not some of these newer more generic readers.


If you are having difficulty, follow these steps:

1. Be sure you have Adobe Reader installed.  If not, or if in doubt, click here to download and install.
2. If you are using Internet Explorer and downloading Adobe Reader does NOT resolve the issue, please contact Technical support
3. If you are using Chrome:
• In the web browser box type:  chrome://settings and press enter
• Scroll to bottom and click 'Advanced'
• Near bottom of 'Privacy and Security' box, click 'Content Settings'
• Scroll down and click 'PDF Documents'
  
  1.  For Download PDF files instead of automatically opening them in chrome, click until slide is to the right (to download, blue)
• PDF documents will either appear as a grey box at bottom right of screen or open in Adobe once clicked
4. If using FireFox;
• Click on the menu in the upper right corner (the three horizontal lines)
• Select Applications from the menu on the left
• Click on Adobe Acrobat Forms or PDF Files and click on the drop-down menu to the right.  Select Adobe Acrobat (in Firefox)
5. If you are using Windows 10:
• Use Internet Explorer 11
• If using the Edge browser:
• Click on the menu in the upper right corner (three dots "...")
• Click Open Internet Explorer

These are just some basic steps for troubleshooting difficulties while using the Documents/Forms/Contacts.

As usual, if you need further assistance or have any questions please contact Technical Support (904) 394-9494 x 1605.